Newark and Sherwood Homes Limited
Kelham Hall, Kelham
Newark On Trent,
Notts, NG23 5QX
Tel: 0845 258 5550

Newark and Sherwood Homes

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Welcome to Newark and Sherwood Homes

Our Vision is: "to deliver excellent Housing Services"

Newark and Sherwood Homes is an Arms Length Management Organisation which was set up with effect from 1st November 2004 to manage, maintain and improve Council housing on behalf of Newark and Sherwood District Council. Read more about Newark and Sherwood Homes...

STAR Survey - Annual Tenant Questionnaire

From Friday 13th February 2015, you may receive a copy of the Annual Tenant Satsfaction Survey (STAR Survey) in the post, however you can carry out the survey online if you prefer and you can still take part even if you have not received a survey.  A sample of our tenants have been written to, but if you are a tenant and want to take part, please follow this link to the Tenant STAR Survey.

Website Review

The website is currently being reviewed.  If you have any comments to make regarding the content or features that you would like to see or find useful please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 Tenants’ Panel seeks new member!

An additional member is needed to join our group of committed volunteers. You will scrutinise Newark and Sherwood Homes’ services and make recommendations to the Board.  More details are available here.

calendar 2015

Our NSH Calendar 2015 & Annual Report shows how we are performing against the local service standards which were set with tenants and exceed the national standards set for housing service providers. 

By working with tenants and other partners In 2014/15 we improved the already high performing and low cost service we provide to you and this report provides detail on how we did this and how we will work with tenants to further improve this in the future

Welfare Reform Front Page

Bedroom Tax Penalty: Is this going to cost you?

Important news about Housing Benefit changes that start in April 2013.

Our Welfare Reform Act Guide explains how these changes may affect you and your tenancy.


Video: Four Walls.

Four Walls tells the story of Ryan, a young boy who becomes involved in anti social behaviour (ASB) around his estate.

Four Walls shows the way and is announced as WINNER of the Chartered Institute of Housing's East Midlands Good Practice Award.

Some scenes contain mild violence and swearing.


Our Guide to Saving Energy gives top tips on reducing your energy usage and saving you money.


Follow us on Twitter at

Tenancy Sustainment and Pre Eviction Protocol Adopted

Our new Tenancy Sustainment and Eviction Prevention Protocol sets out the range of support we offer to tenants to sustain their tenancy and be able to live securely in their own home; along with our commitment to only take proceedings to evict, as a last resort, once all other options have been exhausted.

By taking this approach our aim is to support tenants to maintain a good tenancy and be happy in their home and minimise the need to take court action; this will also avoid passing on associated court costs to the tenants or tenants losing their home wherever possible. In return tenants will be expected to work with us or other support providers, set up and maintain an agreed payment plan to clear their rent arrears.

A copy of the document is available here.


Can't find information? Try using the search box at the top left of each page, visit our A-Z Index, Site Map or our Frequently Asked Questions pages.










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