19 December 2018
During our company Annual General Meeting (AGM), we were delighted to recognise staff and tenants for their outstanding work during our Directors of the Board (DoB) Excellence Awards and Outstanding Contribution to the Community Awards (OCCAs).
Each year we recognise two tenants through our OCCAs. These community heroes give their time, energy, knowledge and experience to the communities in which they live.
This year’s winners were William (Bill) Higgins and Jeanette Tomlinson, pictured above. Each received a plaque and a cheque for £100 to donate to a charity of their choice, in recognition of their efforts.
Jeanette moved to Ollerton’s De Lacy Court in February after retiring from her role as a cook at a local school. Keen to make continued use of her culinary skills, Jeanette set up a twice-weekly breakfast club in the local community centre. With support from her tenancy officer and other involved tenants, attendance at the club is growing week on week. The breakfast club now sees on average twenty tenants having breakfast with friends. One tenant commented: “It’s great food and nice to see people coming out of their flats for a bit of company.”
The local Tenants and Residents Group have also supported the club with the purchase of some additional kitchen utensils and items. Social isolation is a growing issue in our communities with the NHS now describing it as a health hazard. Jeanette’s actions help tenants at De Lacy Court and the surrounding areas to avoid this hazard. For her chosen charity, Jeanette chose The Furniture Project.
Bill from Lowdham was selected as our second winner for being instrumental in supporting a vulnerable tenant during a period of major works to their property. As a result of his diligence and continued support we invited him to become a part of our established tenant involvement opportunities.
During his relatively short time as an involved tenant Bill has demonstrated his commitment, skill and passion for ensuring tenants remain at the heart of our service delivery. Most recently this was demonstrated when Bill played a significant part in assisting us to facilitate tenant involvement in our Green Paper Consultation response. He is also an active member of Service Improvement Panel, Performance Monitoring Panel, Empty Homes Inspection Team and Tenant Forum. He selected Lincolnshire and Nottinghamshire Air Ambulance as his chosen charity.
Rebecca Rance, chief executive of Newark and Sherwood Homes, commented: “Jeanette and Bill truly make a difference to the communities in which they live by giving their time and energy freely. A recent study revealed that over nine million people in the UK across all adult ages are either always or often lonely. Jeanette is using her cooking skills to try and combat this rising health concern, by bringing her local community together. Bill has been an active member of several of our tenant panels and forums and represents Newark and Sherwood Homes in a considered and professional manner. We recognise and thank them both for their continued efforts.”
We also recognised several members of staff. The DoB Excellence Awards were created to provide an opportunity for the Directors of the Board to formally acknowledge and reward the delivery of housing excellence. Nominations were made by Newark and Sherwood Homes’ staff for their fellow colleagues. The submissions were then reviewed by the Directors of the Board, in a blind selection judged entirely on the reasons why the person was nominated.
Well done to the award winners below:
• Excellent Employee: Chloe Rowberry, Clerical Assistant
• Excellent Employee, Highly Commended: Kay Chandler, Customer Services Assistant
• Excellent Services to Customers: Lisa Moran, Tenancy Assistant
• Excellent Services to a Colleague: Chloe Rowberry, Clerical Assistant
• Excellent Demonstration of Positivity: Lee Powell, Architectural Technician
• Excellent New Ideas: David Orledge, Tenancy Officer
• The Nora Armstrong Community Spirit Award: Sarah Sturgeon, Street Warden